Refund policy

Return & Refund Policy

Last updated: [Month Day, Year]

We want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.

Returns

You have 30 days from the date you receive your item to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it

  • The item must be in the original packaging

  • Proof of purchase is required

Certain items are non-returnable, including:

  • Digital products or downloadable content

  • Gift cards

  • Custom or personalized items

  • Clearance or final sale items

Return Process

To initiate a return, please contact us at Redyetiaviation@gmail.com with your order number and reason for return.
Once your return is approved, you will receive instructions on how and where to send your item.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

Once we receive and inspect your return, we will notify you of the status of your refund.

If approved:

  • Refunds will be issued to the original method of payment

  • Processing time may take 5–10 business days, depending on your bank or payment provider

Shipping costs are non-refundable.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue so we can make it right.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at Redyetiaviation@gmail.com .

Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank account again

  2. Contact your credit card company

  3. Contact your bank

If you’ve done all of this and still have not received your refund, please contact us at Redyetiaviation@gmail.com 

Contact Us

If you have any questions about our Return & Refund Policy, contact us at:
Redyetiaviation@gmail.com